Datenschutzerklärung

This privacy policy explains how we collect, use, and protect information when you use our online platform. We are committed to protecting your privacy and handling your data transparently, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information directly from you when you provide it to us. This includes information you submit through our contact form, such as your name, email address, subject, and message content. If you request a callback, we may collect information necessary for that service.

We also automatically collect certain technical information about your visit to our site. This includes your IP address, browser type, operating system, referring URLs, and information about your interaction with our platform, such as pages viewed and time spent. This type of information is typically collected through cookies and similar technologies.

How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and provide the non-commercial services you request through our contact form, such as educational help or document navigation support.
• To improve the functionality and user experience of our site.
• To understand how our platform is used and to analyze site traffic.
• To ensure the security and integrity of our online platform.

We process your personal data based on legal grounds such as your consent (e.g., when submitting a contact form or accepting cookies), necessity to perform a service you requested, or our legitimate interests in operating and improving our service and ensuring its security.

Data Retention

We retain the personal information you provide through the contact form only for as long as necessary to fulfill the purpose for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Technical information collected automatically is retained for a limited period necessary for operational purposes and site analysis.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to function effectively, enhance your experience, and analyze site usage. Cookies are small text files stored on your device. We use cookies to remember your preferences, understand how you interact with our content, and for analytical purposes.

You have control over cookie preferences. You can manage your cookie preferences through the cookie consent banner displayed on our site. You can also configure your browser to reject cookies or notify you when a cookie is set. However, disabling some cookies may affect the functionality of our online platform.

Third-Party Services

We may use third-party services or embed third-party content on our site. While we strive to limit third-party data collection, these third parties may have their own privacy policies regarding the information they collect. For instance, embedding content like a map might involve the third party collecting data about your interaction with that content according to their own terms. We do not control these third-party practices.

Your Data Protection Rights

Under applicable data protection laws, you have rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request the correction of inaccurate or incomplete data.
• The right to request the erasure of your personal data under certain conditions.
• The right to object to or request restriction of the processing of your data.
• The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
• The right to withdraw consent at any time, where we rely on your consent for processing.
• The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise these rights, please contact us using the methods provided on our Contact Us page. We will respond to your request in accordance with applicable law.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through the methods provided on our Contact Us page.